Contact with us
Frequently Asked Questions
If you require any further information, feel free to contact us:
info@kanoxmed.com
Blood Pressure Monitors
Braces
Returns & Exchanges
Blood Pressure Monitors
+ Where can I buy this product?
Currently, you can purchase all KANOX products through Amazon in Canada.
+ Which Cuff sizes are available for blood pressure monitors?
There is a large size cuff 8.5-17” (22-42 cm) available with KANOX blood pressure monitors.
+ Are blood pressure monitors working with Battery or AC adapters?
Currently, Blood pressure monitors models LK-2200 and LK2202 work with both battery (available in the product box) and AC adapter (not in the box). Please see the products detail page for more information.
+ Do KANOX products have warranty?
Yes, KANOX blood pressure monitors have 3 years warranty.
+ Do KANOX blood pressure monitors have memory?
Yes, 120 memories are available for two users.
+ Do KANOX blood pressure monitors have backlight?
LK-2202 monitor has backlight to facilitate readings, especially at night.
+ Why is High blood pressure (Hypertension) named the “silent killer”?
High blood pressure is called a “silent killer” because most of the time, high blood pressure has no obvious symptoms. Many people with high blood pressure do not even know they have it. Often the signs and symptoms are misunderstood. The best way to protect yourself is to get your blood pressure measured regularly.
+ Why KANOX blood pressure monitors?
All KANOX products have been selected, tested, and used carefully by Canadian health care professionals before being sold in the market to ensure the best quality which meets North American and International standards.
+ Why is Health Canada approval important?
Generally, all medical devices classes II, III, IV should have Health Canada approval before they could be sold in Canada. All KANOX blood pressure monitors are approved by Health Canada to ensure safety standards for our customers.
+ Which standards do the KANOX products have?
Our products have Canadian and international standards to ensure safety standards. Blood pressure monitors have ISO 13485, CE 0197, and Health Canada approval.
+ Why do I need to measure my blood pressure?
Often times, High blood pressure is asymptomatic and many people do not know they have it. Therefore, measuring your blood pressure is the only way to know whether you have high blood pressure.
+ Where can I get my blood pressure checked?
– By a health care team member at a doctor’s office.
– With a home blood pressure monitor that you can use yourself.
Braces
+ what is posture?
Posture is the position in which we hold our body while standing, sitting, or laying down. Good posture means correct alignment of body parts supported by the right amount of muscle tension against gravity.
+ What is posture corrector?
A posture corrector is a brace made of different materials that help our body to maintain good posture and decrease neck, shoulder, back pain.
+ Why KANOX posture correctors?
All KANOX products have been selected, tested, and used carefully by Canadian health care professionals to make sure they have the best quality and comply with North American and International standards.
+ How long should you wear the posture corrector?
- In fact, there is no specific timeline for using the posture corrector. It is generally recommended to wear it for at least 2 weeks but can be worn for up to a month. Indeed, it depends on different factors.
– Remember, faulty postures have been formed within years and in most cases could not be corrected within few days.
+ How often Should I wear the posture corrector?
It is generally not recommended to wear the posture corrector for a long time each day since this could increase fatigue and discomfort. Start wearing the posture corrector 20-30 minutes a day as tolerable. If you feel discomfort from wearing the brace, take it off and wear it again after a few hours. You may also postpone it to the next day. Gradually, keep adding more time until your body gets used to the corrected posture.
Returns & Exchanges
+What is your return policy?
At Lime Medical Products Inc. we offer comprehensive support for our products, so we are proud to offer a 30-day return policy. If you are unsatisfied with your purchase for any reason, please contact our support team at support@kanoxmed.com to request a return authorization.
+ Is shipping refundable?
In general, shipping is non-refundable. However, in case of our error we will take care of it.